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Privacy & Cookie Policy

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This Privacy and Cookie Policy explains how Nisa M. Akaca trading as Akaca Shipping Consultancy (“Akaca Shipping Consultancy”, “we”, “us” or “our”) collects, uses and protects your personal information when you visit www.akacashipping.com, contact us or use our consultancy services.

We may update this policy from time to time. Any changes will be published on this page.

Part 1: Privacy Policy

1. Who We Are

Business owner: Nisa M. Akaca
Trading name: Akaca Shipping Consultancy
Business address: Ljusne Southill Road BR7 5EF
Email: info@akacashipping.com
Telephone: +44 7541 500721
Website: www.akacashipping.com


For the purposes of applicable UK data protection law, Nisa M. Akaca trading as Akaca Shipping Consultancy is the data controller responsible for personal information collected through this website and in connection with our consultancy services.

2. Information We Collect

Depending on how you interact with us, we may collect and process the following information:

  • Your name and job title

  • Your company or organisation name

  • Your email address and telephone number

  • Your business address and other contact details

  • Information you provide through our website contact form

  • Details of your logistics, shipping, freight, warehousing, customs or supply chain requirements

  • Information provided when requesting a quotation, proposal or consultancy service

  • Information relating to your business requirements and project

  • Billing, payment and transaction information where applicable

  • Correspondence and communications between you and Akaca Shipping Consultancy

  • Technical information relating to your use of our website, such as IP address, browser type and device information, where collected through cookies or similar technologies

We aim to collect only information that is reasonably necessary for the purposes described in this policy.

3. How We Collect Your Information

We may collect personal information:

  • When you complete and submit a contact or enquiry form on our website

  • When you contact us by email or telephone

  • When you request our services, a quotation or consultancy proposal

  • During the course of providing consultancy services

  • When you communicate with us regarding an existing or potential business relationship

  • Automatically through cookies and similar technologies when you use our website, where applicable

If you provide information about another individual, you should ensure that you are entitled to provide that information to us and, where appropriate, that the individual is aware of how their information will be used.

4. How We Use Your Information

We may use personal information to:

  • Respond to enquiries and requests

  • Provide quotations, proposals and consultancy services

  • Communicate with clients, prospective clients and business contacts

  • Understand your logistics and supply chain requirements

  • Plan, manage and deliver consultancy projects

  • Manage our business relationship with you

  • Process payments and invoices where applicable

  • Maintain business and financial records

  • Meet legal, regulatory and accounting obligations

  • Protect our website, systems and business against fraud, misuse or security risks

  • Improve our website, services and customer experience

  • Send relevant business communications where permitted by applicable law

  • Analyse website usage and performance where appropriate consent has been provided

We will not use your personal information for purposes that are incompatible with the purposes described above unless we are required or permitted to do so by law.

5. Lawful Basis for Processing

Depending on the circumstances, we may rely on one or more of the following lawful bases for processing personal information:

Contract

Where processing is necessary to provide services, manage an existing contract or take steps at your request before entering into a contract.

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided that those interests are not overridden by your rights and interests.

This may include responding to business enquiries, managing client relationships, maintaining business records and improving our services.

Legal Obligation

Where we are required to process or retain information to comply with a legal, regulatory, tax or accounting obligation.

Consent

Where we ask for your consent to process information for a specific purpose, such as certain non-essential cookies or marketing communications, we will rely on your consent where required.

Where processing is based on consent, you may withdraw your consent at any time. This will not affect the lawfulness of processing carried out before your consent was withdrawn.

6. Who We Share Your Information With

We do not sell or rent your personal information.

Where necessary for legitimate business purposes or to provide our services, we may share relevant information with trusted third parties, such as:

  • Website hosting and technology providers

  • Email and communication service providers

  • IT and software service providers

  • Professional advisers, including accountants, legal advisers or other consultants

  • Payment service providers where applicable

  • Logistics, customs, freight or other service providers where required to deliver a consultancy service or where you have asked us to coordinate with them

  • Government authorities, regulators or law enforcement bodies where we are legally required to do so

We only share information that is reasonably necessary for the relevant purpose and expect third-party service providers to handle information securely and in accordance with applicable data protection requirements.

7. International Transfers

Some of the service providers we use may process personal information outside the UK.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection law and that appropriate safeguards are in place where required.

8. How Long We Keep Your Information

We retain personal information only for as long as it is reasonably necessary for the purposes for which it was collected.

The retention period will depend on the type of information and why we need it. For example, information relating to an enquiry may be retained for an appropriate period after the enquiry has been resolved, while financial and business records may need to be retained for longer to meet legal, accounting or regulatory requirements.

When information is no longer required, we will take reasonable steps to securely delete or dispose of it.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

If we become aware of a personal data breach that is required to be reported under applicable law, we will take the appropriate steps to investigate, mitigate and report the breach where necessary.

10. Your Data Protection Rights

Depending on the circumstances, you may have rights under UK data protection law, including the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Request restriction of processing in certain circumstances

  • Object to certain processing

  • Request transfer of your information in certain circumstances

  • Withdraw consent where processing is based on consent

These rights are subject to certain legal conditions and exemptions.

To exercise a data protection right, please contact us using the details provided below.

Email: info@akacashipping.com

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe that your personal information has not been handled in accordance with applicable data protection law.

Part 2: Cookie Policy

1. What Are Cookies?

Cookies are small text files or similar technologies that may be stored on your device when you visit a website.

They can be used for different purposes, including helping a website function properly, remembering preferences, understanding how visitors use a website and, where applicable, supporting marketing or advertising activities.

Our website is hosted using Wix, which may use cookies and similar technologies to provide, secure and improve website functionality.

2. How We Use Cookies
Depending on the configuration and features of our website, cookies may be used for the following purposes:

Strictly Necessary Cookies

These cookies are necessary for the website to operate and cannot normally be disabled through our cookie preference tools.

They may support functions such as website security, page navigation and essential website functionality.
 

Functional Cookies

These cookies may allow the website to remember certain choices or preferences and provide enhanced functionality.
 

Analytics Cookies

Where enabled, analytics cookies help us understand how visitors use our website, such as which pages are visited and how visitors interact with the site.

We will obtain consent where required before using non-essential analytics cookies or similar technologies.
 

Marketing or Advertising Cookies

Where applicable, marketing or advertising technologies may be used to understand website activity or provide more relevant advertising.

We will not use non-essential marketing or advertising cookies or similar technologies without obtaining the required consent.

3. Cookie Consent

Where cookies or similar technologies require consent, we will ask for your consent before using them.

You can choose whether to accept or reject non-essential cookies and, where available, manage your preferences through our cookie consent mechanism.

You can change or withdraw your cookie preferences at any time using the available cookie settings on our website.

Please note that disabling certain cookies may affect some website functionality.

4. Third-Party Cookies and Services

Some features or services provided through our website may involve third-party technologies.

These third parties may process information in accordance with their own privacy and cookie policies.

The third-party services used on our website may change from time to time as we update or improve our website.

Where applicable, we will provide information about relevant third-party cookies or similar technologies through our cookie consent mechanism.

5. Managing Cookies Through Your Browser

You can also control or delete cookies through your browser settings.

Please note that blocking or deleting certain cookies may affect the functionality of this website.

6. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our business, services, website technology or applicable legal requirements.

The latest version will always be published on this page.

Last updated: 31 August 2026

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